Sewer Backing Up Into the House? What to Do First
Stop adding water
Stop running fixtures, the dishwasher, and the washing machine. Every gallon used has nowhere to go but back up.
Keep people and pets away
Sewage carries bacteria. Avoid contact, and keep children and pets out of affected areas.
Check the cleanout
If an outdoor cleanout cap is overflowing or full, the blockage is downstream in the lateral or the main.
Ask the neighbors
If nearby homes are backing up too, contact the city water utility, since the public main may be involved.
Document for insurance
Take photos of damage before cleanup and contact your insurance agent about water-damage coverage.
When you're ready for a definitive answer, schedule call for emergency sewer repair or call 817-518-0414.